Terms And Conditions

Effective Date: 01/01/2025

Welcome to www.dustcapdealeruk.com ("we", "us", or "our"). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Information

  • This website is owned and operated by Dust Cap Dealer UK.

  • We reserve the right to change these terms at any time. Updates will be posted on this page.

  • Use of our website after any updates implies acceptance of the revised terms.

2. Products and Orders

  • All products displayed on our website are subject to availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Prices are in GBP (£) and include VAT where applicable.

Payment

We accept secure payments via:

  • Credit/Debit Card

  • PayPal

  • Other methods as shown at checkout

Order Confirmation

Once an order is placed, you will receive a confirmation email. This does not signify our acceptance of your order. We reserve the right to cancel the order for any reason, including suspected fraud or pricing errors.

3. Shipping and Delivery

We aim to dispatch all orders within [1–2 working days]. Delivery time frames depend on the shipping method selected at checkout.

Delivery Options

  • Standard UK Delivery: [2–5 working days]

  • Express Delivery: [1–2 working days]

  • International Shipping: [varies by destination]

Please note: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers or customs.

4. Returns Policy

Changed Your Mind?

If you're not completely satisfied with your purchase, you may return your item(s) within 14 days of receiving them, provided:

  • The item is unused and in original packaging.

  • You provide proof of purchase (e.g. order number or invoice).

  • You notify us via email at info@dustcapdealeruk.com before sending it back.

How to Return

  1. Email us at info@dustcapdealeruk.com with your order number and reason for return.

  2. We’ll provide return instructions and a return address.

  3. Send the item(s) back at your own cost.

Refunds

  • Once your return is received and inspected, we will issue a refund within 5–7 business days.

  • Refunds are issued to the original payment method.

  • Shipping costs are non-refundable (unless the item was faulty or incorrect).

Faulty or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days. We will arrange a replacement or refund, including postage costs where applicable.

5. Intellectual Property

All content on this website—including text, images, logos, and graphics—is the property of Dust Cap Dealer UK and protected by copyright laws. You may not use, reproduce, or distribute any content without prior written permission.

6. Limitation of Liability

Dust Cap Dealer UK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Privacy Policy

Your use of this site is also governed by our Privacy Policy. Please read it carefully to understand how we collect, use, and protect your data.

8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

Contact Us

If you have any questions about these Terms and Conditions or our returns policy, you can contact us at:

Email: info@dustcapdealeruk.com
Address: Carnebane Business Park, Newry, BT35 6QH
Phone: 028 3016 1954